Privacy Policy

Information We Collect

HER.IQ ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

We may collect personal information such as your name, email address, payment details, and health-related information submitted via our platforms.

How We Use Your Information

We use this information to:

• Provide and deliver our services
• Process payments and bookings
• Communicate with you about your retreat experience
• Improve our offerings and website
• Send presale and event updates (with your consent)

Data Sharing

We will never sell your personal data. We may share data with trusted third-party service providers only as necessary to deliver services, including:

• West Zephyr LLC (booking and payment processing)
• Stripe (payment processing)
• Klaviyo (email communications)
• Practice Better, Fullscript, Rupa Health (clinical services)
• The Standard Spa Miami Beach (accommodation)

Health Information

Health-related information submitted as part of your retreat intake (including pre-trip questionnaires and consultation notes) is used exclusively to customize your retreat experience and clinical protocols. This information is shared only with the HER.IQ clinical team and is not used for marketing purposes.

Cookies

This website uses cookies and similar technologies to improve user experience, analyze traffic, and support marketing efforts. You may disable cookies in your browser settings, but some site functionality may be limited. By continuing to use our website, you consent to our use of cookies.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at clientsupport@heriq.co.

Medical & Health Disclaimer

HER.IQ provides educational resources, lab testing facilitation, and coaching support. We are not a medical practice and do not diagnose, treat, cure, or prevent disease. Information provided is not intended to replace medical advice from your personal physician or qualified healthcare provider. Always consult with your healthcare provider before making changes to your diet, supplements, medications, or lifestyle.

Contact

For privacy-related inquiries, contact clientsupport@heriq.co.